We’ve put together some commonly asked questions to give you more information about your experience with Laderach.

How Do I Track My Order?

To track your order, just call one of our Chocolate Advisors on 22200005 (EXT.200) or submit a request through the contact us.

How Do I Amend My Order?

To make a change to your order, you can call one of our Chocolate Advisors on 22200005 (EXT. 200) or submit a request through the contact us.

How Do I Cancel An Order?

To cancel an order, call one of our Chocolate Advisors on 22200005 (EXT. 200) or submit a request through the contact us.

How can I find my nearest Laderach store?

You can find your nearest store by using our store locations page.

When will I receive my order?

We deliver within 4 hours all orders placed up to 7:00 pm. Any order made after 7:00 pm will be delivered the next day.

How do I place an order for a business or corporate event?

If you are a corporate customer, You can submit your inquiry on our Corporate Gifts page.

How should I store Laderach chocolate?

All of our products should be stored in a cool, dry place, away from direct sunlight.